1. Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our services, we collect personal information including:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, website URL, business type, tax identification numbers)
• Account credentials (username, password, security questions)
• Payment information (bank account details, PayPal information, tax forms)
• Identity verification documents (government-issued ID, business licenses)
• Communication records (support tickets, emails, chat logs)

1.2 Automatically Collected Information

We automatically collect technical and usage information when you access our platform:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, click patterns, referral sources)
• Performance metrics (conversion rates, traffic sources, campaign effectiveness)
• Location data (general geographic location based on IP address)
• Cookies and tracking technologies (session cookies, persistent cookies, web beacons)

1.3 Third-Party Information

We may receive information about you from third parties, including advertising partners, data providers, social media platforms, and public databases. This information helps us verify your identity, prevent fraud, and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes, based on legitimate business interests, contractual necessity, legal compliance, or your consent:

2.1 Platform Operations

• Account creation, management, and authentication
• Processing affiliate transactions and tracking conversions
• Calculating and processing commission payments
• Providing customer support and technical assistance
• Maintaining platform security and preventing unauthorized access

2.2 Business Intelligence and Analytics

• Analyzing campaign performance and optimization opportunities
• Generating reports and insights for publishers and advertisers
• Monitoring traffic quality and detecting fraudulent activity
• Improving our algorithms and matching systems
• Conducting market research and competitive analysis

2.3 Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Responding to legal requests and court orders
• Enforcing our terms of service and platform policies
• Protecting our rights, property, and safety
• Preventing fraud, abuse, and illegal activities

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting services, analytics providers, and customer support tools. These providers are contractually bound to protect your information and use it only for specified purposes.

3.2 Business Partners

With your consent, we may share aggregated, non-personally identifiable information with our advertising partners to improve campaign performance and provide industry insights. Personal information is never shared without explicit consent.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection and privacy practices
• Incident response procedures for security breaches
• Regular backups and disaster recovery protocols

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you. We provide account dashboards where you can view and manage your information.

5.2 Correction and Updates

You can update your account information at any time through your account settings. If you need assistance correcting inaccurate information, please contact our support team.

5.3 Deletion and Restriction

You may request deletion of your personal information, subject to legal and contractual obligations. We will retain certain information as required by law or for legitimate business purposes, such as fraud prevention and financial record-keeping.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and improve our services:

6.1 Essential Cookies

These cookies are necessary for the platform to function properly, including authentication, security, and basic functionality. They cannot be disabled without affecting platform operation.

6.2 Analytics and Performance

We use analytics cookies to understand how users interact with our platform, identify areas for improvement, and optimize performance. This data is aggregated and anonymized.

6.3 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality and your user experience.

7. International Data Transfers

Our platform operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for countries with equivalent privacy protections
• Certification schemes and codes of conduct
• Regular assessment of transfer mechanisms and security measures

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Retained while your account is active and for 7 years after closure for legal compliance
• Transaction records: Retained for 7 years for tax and financial reporting requirements
• Communication records: Retained for 3 years for quality assurance and dispute resolution
• Analytics data: Aggregated data may be retained indefinitely for business intelligence

We regularly review our retention practices and delete information that is no longer necessary for legitimate business purposes.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through:

• Email notifications to registered users
• Platform announcements and notifications
• Updates to the "Last Updated" date at the top of this policy

Your continued use of our platform after policy updates constitutes acceptance of the revised terms.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to all inquiries within 30 days. For urgent privacy matters, please contact us by phone during business hours (9 AM - 6 PM EST, Monday - Friday).